Frequently asked questions

FAQ

IS IT POSSIBLE TO DO A TEST DRIVE BEFORE I ORDER ?
  • Of course, it will be always possible to test drive in our office, by previous appointment via phone/email;
  • In the future, this service will be available in other large cities in Greece.
CAN I DRIVE OUTSIDE OF GREECE ?

 

  • Yes! When you buy e-vehicle beyond the limits of Greece, you only need to pay the corresponding country tax (VAT);
  • We will take care of the delivery and payment of the VAT of your state. So without any of your efforts, your e-vehicle will be delivered to the front of your doors.

 

WHAT RANGE YOUR SCOOTER CAN DRIVE ?
  • Different distances, depends on the model. This information you can viewed on the page of the model you are interested
  • The range depending on weight, number of passengers, hills and speed. E-scooters can drive over then 70km, e-kick scooters over then 20km. That easily allows you to move around the city without problems all day;
  • We are working to improve our batteries and in the future, it will be possible to buy a battery that will exceed twice this distance.
WHAT IS THE WEIGHT OF THE BATTERY’S ?
  • The weight per battery ranges from 4kg to 10kg. Depends on the model. This information you can viewed on the page of the model you are interested.
IS IT EASY TO MOVE YOUR BATTERIES ?
  • Yes, of course! After many requests from our customers, we have found an innovative way to make modular battery easily removable and portable.
HOW DO I CHARGE E-SCOOTER ?
  • Our model batteries are lightweight and removable, so you can charge it wherever you want using a standard wall socket 220v. We will provide the charger;
  • Moreover, in the near future you will be able to change batteries at charging stations or swap battery at special stations. Be aware of all the news in our page at Instagram. https://www.instagram.com/ecomotoshop/
IS YOUR E-SCOOTER COMPLETELY ELECTRIC ?
  • Yes! There is no fuel tank; the e-vehicle’s is 100% electrical. That allows you to save a lot of money on fuel;
  • Therefore, in the near future we plan to install charging stations. That will allow you easily move around your state. Follow the news in our news blog and be aware of the latest events.
WHY BEST CHOICE IS YOUR E-SCOOTER ?
  • For residents of Crete we provide a mobile service;
  • Professional engineers design our e-vehicles, and do not need constant service and inspection. You can solve all breakdowns without any effort. Also using our remote problem-solving assistant;
  • Since, there is a large CO2 emission from a fuel vehicle per year. Our e-vehicles is environmentally clean transport and brings great benefits to others and nature. Make your city clean!
WILL I NEED TO PAY FOR SHIPPING ?
  • If you live in Crete Greece, delivery is free;
  • Shipping prices are calculated automatically when you pay, depending on where you live.
DO I NEED A DRIVING LICENSE FOR E-SCOOTER ?
  • Yes, you need a driver license for e-scooter and e-motorcycle, like a regular 50-125cc scooter, depend of model.
CAN I PRE-ORDER ANY COLOR I WANT ?
  • For now, we have not many colors, available, which you can see in the configurator. We selected these colors by looking at the most popular out of thousands of designs made by our fans in the past;
  • In the near future, we might provide additional colors.
IS MY SMARTPHONE COMPATIBLE WITH MOLINKS E-SCOOTER ?
  • Yes, all models can connected through a mobile application. Either via Bluetooth.
DO YOU HAVE DISCOUNTS FOR BIG PURCHASES ?
  • Yes. Contact us via phone/email and we will discuss these details.