Refund And Cancellation Policy
All sales are final. All parts are subject to price changes and availability. NO RETURNS !! Any returns accepted are subjected to a 25% restocking Fee. Any returns accepted must be within 30 days of date of purchase, be unused, and in unopened new box. All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed contrary to manufacturer’s instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refuse any return. No Cancellations or returns on Special Order Parts. “Special Order Parts” refers to any part that is not in-stock at ECOMOTORS GROUP. All part information is correct as far as ECOMOTORS GROUP knows and any errors will be changed upon notification.
Please note that ECO MOTORS LTD. will only to ship to the “VERIFIED” billing address of a credit card and to the card holder only. We do apologize for any inconvenience this may cause. This is only in place to protect ourselves and the consumer from any type of fraud.
Most orders are processed within 24 hours, except on weekends and holidays. Most orders are shipped within 48-72 hours, unless the part is Special Order or on back-order. If part is Special Order of placed on back-order the customer will be notified VIA e-mail and the part will be shipped as soon as it is received by ECO MOTORS GROUP or when the item is taken off back order. Most orders are received by the customer with in 7-10 business days, depending on location.
All orders outside of Greece are subject to higher shipping cost. Please email email@example.com for shipping quotes before ordering, if you are outside the Greece.
If you have not received notification of your order with in 7 business day please email firstname.lastname@example.org for order status.